| Department | Pavago |
|---|---|
| Name of Post | Sales Outreach and Support Specialist |
| Experience | 2 years in a sales coordination, support, or administrative role |
| Position Type | Full-Time, Remote |
| Apply online | Apply on linkedin |
| Last Date | 20/11/2024 |
Job description
Position Type: Full-Time, Remote
Time Zone: EST
About Pavago:
Pavago is looking for a Sales Outreach and Support Specialist for our client who can seamlessly assist in managing sales flows, handle CRM updates, and support our team in achieving sales objectives. If you’re detail-oriented and passionate about sales coordination, we want to hear from you!
Key Responsibilities:
• Sales Flow Management: Assist in managing the sales pipeline by updating client interactions, tracking leads, and maintaining accurate records in the CRM
• Sales Call Review & Action Items: Access sales call recordings to identify action items, prioritize tasks, and ensure follow-up for all client engagements
• Lead Follow-Up & Coordination: Regularly engage with leads, nurture relationships, and send reminders to the sales team for timely follow-ups
• Cold Email Outreach: Create, manage, and optimize cold email campaigns to generate new leads, focusing on improving outreach strategies and conversion rates
• Personal Sales Assistance: Act as a personal assistant to the sales lead, handling reminders, scheduling follow-ups, and supporting overall sales efforts
• CRM Management: Maintain the CRM system with updated information from calls, emails, and interactions to ensure data accuracy
• Cross-Functional Collaboration: Coordinate with the sales team to align outreach efforts, track performance, and adjust strategies for better results
What Makes You a Perfect Fit:
• Strong Organizational Skills: Proven ability to manage multiple tasks efficiently in a fast-paced environment
• Sales Support Experience: Previous experience in sales support, coordination, or administrative roles related to sales
• CRM Proficiency: Hands-on experience with CRM platforms like Zoho, Salesforce, or HubSpot
• Effective Communication: Excellent verbal and written communication skills, especially for client interactions and cold outreach
• Independent & Proactive: Self-starter with the ability to work independently while ensuring timely follow-ups and task completion
• Detail-Oriented: Attention to detail, particularly when handling sales call recordings and extracting key action points
Requirements:
• Experience: 2+ years in a sales coordination, support, or administrative role
• CRM Skills: Hands-on experience with CRM tools like Zoho, Salesforce, or HubSpot
• Communication Skills: Strong written and verbal communication, especially for cold email outreach and client follow-ups
• Sales Call Analysis: Ability to listen to sales calls, extract actionable insights, and ensure follow-through
• Flexible Schedule: Willingness to adjust working hours to align with outreach and follow-up schedules
What Does a Typical Day Look Like?
Your day begins with reviewing CRM updates and prioritizing follow-ups for leads. You will listen to sales call recordings, identify action items, and ensure that tasks are addressed promptly. A portion of your day will focus on managing and optimizing cold email campaigns. Regular check-ins with the team lead will help align your efforts with ongoing sales priorities.
Interview Process:
• Initial Phone Call: A brief conversation to understand your fit for the role and experience in sales support
• Video Interview: A deep dive into your skills with CRM tools, sales coordination, and experience with cold outreach
• Final Interview: Meeting with senior management to discuss alignment with Pavago’s sales objectives
Ready to Apply?
If you’re a proactive, detail-oriented individual with a passion for supporting sales efforts and managing CRM systems, we’d love to hear from you. Apply now to become an essential part of Pavago’s client’s sales team
